Fuel and purchased power costs are the largest single variable expense for electric utilities, and they can vary greatly on the basis of supply and demand and other factors. There is always great music, great food, and a great time waiting for you. Eligibility criteria includes: Fort Pierce Utilities Authority (FPUA) is closely monitoring the spread and potential threat posed by Coronavirus, COVID-19. All payments made through the Kiosk are credited to your account within minutes. Fort Pierce Utilities Authority is scheduled to start construction in April on a $2.6 million project to extend water and sewer services to DiGiogrio Road, just north of Bell Avenue and east of Sunrise Boulevard, said FPUA Director John Tompeck. Fort Pierce Utilities Authority's (FPUA's) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. Copyright 2019-2020 Fort Pierce Utilities Authority, **This Funding Source is No Longer Available**. Its been real tough, because I have kids and I have a disabled son, she said. About St. Lucie County Utilities; Customer Service. 3900, Monday through Friday, 9:00 am-5:00 pm. The predetermined monthly bill will be based on the average of their actual utility bills during the prior 12 months, plus an additional percentage to cover any overages. How can I pay my Fort Pierce Utilities Authority bill? 3900 to make payment arrangements. Come enjoy the extraordinary Downtown Fort Pierce Farmers Market where there are over 70 friendly vendors that offer a wonderful and diverse selection of delicious foods, exotic plants, savory spices, and much much more! WFLX investigator Dave Bohman learned that the water was shut off after the complex's owner fell several months behind in paying utility bills. . The Kiosk accepts cash, credit/debit cards and check payments. This program will be continued through July 24, 2020. The Customer Service call center (772-466-1600, ext. You must contact the Customer Service Center at 772-462-1150. Optional- Enrollment allows customer to utilize all services offered. We agree with the Boards decision to give customers additional time to bring their accounts current, take advantage of FPUA payment plans, or seek funding assistance, said John Tompeck, Director of Utilities. State-of-the-art technology helps us identify problems before they occur, and allows us to re-route power to minimize customer outages. Please contact them through their website at www.FPUA.com. FPUA offers several programs to assist customers as they resume activities but may still be experiencing financial hardships: As our community begins to reopen following Governor DeSantis lifting of the Stay At Home order, FPUA announces the following: For customer convenience, the Call Center is available by calling 772-466-1600, ext. Registering for FPUAs Online Services gives you fast, easy access to manage and pay your accounts. Click here to view the flyer from Florida Community Health Centers, Inc. COVID-19 Update: As FPUA continues to follow its Pandemic Response Plan, we are implementing the following procedures to protect the health and safety of both our customers and staff: Thank you for your help in keeping the possible spread of COVID-19 to a minimum. Select pay by text and save a payment method. The water in the more than 100 units at Pine Creek Village, finally came on Friday morning. To protect the health and safety of FPUA customers and staff, protective measures will be in place, including social distancing. 3900. Line crews reporting to this location maintain and improve the system, respond to customer requests and/or outages to provide affordable, safe, and reliable service to our customers. WFLX investigator Dave Bohman learned that the water was shut off after the complexs owner fell several months behind in paying utility bills. Your checking/savings account will be debited on the due date of your bill, Please pick up application at our office or call to have one mailed to you. Commercial customers should call 772-466-1600, extension 3243, to speak with our Commercial Liaison. Select Update Account Information and choose text notifications. Together, FPUA and the other community-owned utilities serve three million Floridians and are collectively the third largest source of power in the state. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. In 1972, the City created and made a part of the government a utilities authority to be known and designated as Fort Pierce Utilities Authority (FPUA) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be designated by resolution by the City Commission. WFLX wanted to know why the accounts were past due. We are continuing to suspend all service disconnections for non-payment until further notice, however, we urge all customers to continue to make regular payments to the best of their ability. They want a land that is slab ready. Customers must adhere to their established payment schedule. The Kiosk is available 24 hours and accepts payments by cash, credit/debit cards, and checks. Automatic Bill Payment. Fees No Fee Enrollment None IN PERSON Post Date Payments accepted 8 a.m. to 4:30 p.m. Monday - Friday. To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and our website at (www.fpua.com). Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. The Customer Service call center (772-466-1600, ext. There is no additional fee for this service, if you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. As a reminder, there are a variety of other options available to pay utility bills and request account services that do not require a visit to the Customer Service lobby including: For additional information please call FPUA Customer Service at 772-466-1600, ext. Any St. Lucie County resident who has experienced economic hardship caused by the COVID-19 crisis, and earns less than 120 percent of the area median income is eligible to apply. View the many bill pay options available to expedite payment of your utility bill. She fears property managers might retaliate, possibly even evict her and she cant afford that. The administrative building located at 206 S. 6thStreet will continue to offer extended drive-thru hours of 7:30 am-5:00 pm, Monday through Friday, and lobby hours of 9:00 am-5:00 pm, Monday through Friday. 3900. Bill Payment Options - Fort Pierce Utilities Authority Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's This department is also responsible for the transmission and distribution of electric power from internal and external power sources to the customer. FPUA has implemented multiple measures to help our customers during this crisis such as suspending disconnections and waiving penalty and late fees for all of our customers. 3900. FPUA accepts Master Card, Visa, and Discover credit card payments through our Online Services. Customer must have a current balance with no past due account balance. Please call customer service at 772-466-1600, ext. If you dont have soap and water, use a hand sanitizer that contains at least 60% alcohol. Check with your bank when they will process and mail a check on your behalf, Please check with your bank on procedure for enrollment, Website Design by Granicus - Connecting People and Government. Clean and disinfect high touch surfaces often. This PCA reduction is far-reaching and provides continuous relief over a period of months versus a one-time reduction. Sign up for automatic bill payment; Utility Billing Customer Service. Budget Billing applies to all services appearing on utility bills. FPUA totals and averages the Customers utility bills for the previous 12 months, and 10% is added to insure coverage. Example: $2,400 past due balance with a $1200 deposit requirement. However, the people who live at the complex said they never have had to do without it. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. 2023 www.tcpalm.com. Credit/ Debit Cards only same day posting if paid before 4:30 pm. The amount of the bill will be deducted from your bank account approximately 20 days after the billing date. Kiosk Bill Payment Option is Now Available! FPUA accepts Master Card, Visa, and Discover credit card payments over the phone. Powered by Invoice Cloud is a new easy way to pay your FPUA utility bill. 3900) is open from 9:00 am to 5:00 pm. Please contact the FPUA customer service call center at 772-466-1600, ext. FPUA will resume disconnection of services for non-payment beginning July 27, 2020. Dry hands with a clean towel or use a warm air hand dryer. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. Notify FPUA and schedule your service request at your convenience. To sign up, click the link below To Register Now.Click Here - To Register Now. FPUA serves approximately 28,000 customers and provides roughly 45,000 MWh of power per month. The utilities authority shall pay to the City of Fort Pierce each year a sum equal to six (6) percent of the gross revenues as hereinafter defined, derived from the operation of the utilities for the preceding fiscal year, unless the city commission, by majority vote, agrees to accept a lesser percentage. FPUA personnel will again ask the series of health-related questions. Please call customer service at 772-466-1600, ext. I have read this disclosure and agree that FPUA and its Authorized Agents may contact me as described above. FPUA is proud to serve you, and we will face this challenge together. Individual reclaimed water customers will be kept up-to-date as availability changes. Click here to view the flyer from Florida Community Health Centers, Inc. At the end of the 12-month period, any balance due or credit will be carried over to the next 12-month period and figured in the Customers new calculation. Fort Pierce Utilities Authority - Community Proud Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Understand My Bill Please be patient as you may experience long wait times as we work closely with each and every customer. Select Update Account Information and choose text notifications. Additionally, a portion of the funds is available as reimbursements to local governmental agencies that spent funds on preventative measures relating to COVID-19. Thank you for your patience as we continue to streamline the process. Create a Website Account - Manage notification subscriptions, save form progress and more. Public power utilities, like Fort Pierce Utilities Authority, are especially mindful of the fact that reliability is as important as maintaining low rates. The plant is wholly owned by the All-Requirements Project and is operated under contract by Fort Pierce Utilities Authority. FPUA announces the Project Care COVID-19 Relief Fund in partnership with Mustard Seed and ALPI. If you have an online account, log in and click on My Profile. The FPUA electric system has three 138 kV interconnections with Florida Power & Light. Please be patient as you may experience long wait times while we work closely with each and every customer. If you have an online account, log in, and click on My Profile. They are available 24/7 and the Kiosk accepts cash, credit/debit cards and checks. Online Services gives you access and its free! FPUA works with our customers to provide extensions and ensure continued service where possible. City Payments All payments to the City of Fort Pierce can be made online through our payment center. Because we are community-owned and locally managed, we focus on serving local needs, through low rates, jobs, and contributions to the city budget. Customers can make payments at the 24-hour Kiosk located on the west side of the building. This grant will result in retaining existing jobs and attracting future companies to the corridor, Fort Pierce Mayor Linda Hudson said in a news release. On time payment is available without enrollment. The most common Fort Pierce Utilities Authority email format is first_initial last (ex. FPUA serves approximately 28,000 customers and provides roughly 45,000 MWh of power per month. Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice. COVID-19 Residential Payment Program offers residential customers the to finance their balance upto 12 months to pay at zero percent (0%) interest. Extended drive-thru hours are 7:30 am to 5:00 pm, Monday through Friday, Please have your account number and payment ready before you reach the window, Best time to utilize the drive-thru is in the afternoon when traffic/wait time is at a minimum, Service is for customers in licensed and tagged motor vehicles ONLY. The second phase, expected to be available later this month, will include direct payments to the business community. With the closure of the Customer Service Lobby, Fort Pierce Utilities Authority (FPUA) is experiencing an increase in drive-thru traffic. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. No fee if paying by Check, cash or Money Order. The account balance will be due and payable at the time of termination. As FPUA does its part to help control the spread of the Coronavirus, we are in the process of answering your calls remotely. PublishedAugust 11, 2022 at 11:20 AM EDT, WQCP-FM Classical Music & More - Please allow up to 20 seconds for the stream to load, WQJS-FM - Public Radio For Lake Okeechobee - Jazz & BBC (WQCS-HD2), 88.9 WQCS-FM/HD1 Program Schedule (NPR News & Talk), 91.1 WQCP-FM Program Schedule (Classical Music), 88.5 WQJS-FM / WQCS HD-2 Program Schedule (Lake O Public Radio / Jazz / BBC), 88.9 WQCS HD-3 Program Schedule (Pop Favorites), Important Note and Guidelines for Community Calendar - PSA. All rights reserved. Payments accepted 8:00 am to 4:30 pm Monday Friday. This program will be available through July 24, 2020. Eligibility requirements apply. We work closely with Electric Engineering, advising them of needed system extensions or upgrades, assisting with the planning and design of those systems. Verification of need must include proof that the Corona Virus/COVID-19 caused a financial setback that makes it difficult for you to pay your FPUA bill (verification criteria will be explained when appointment is made), Assistance provided only once per account number. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. Additional information will be provided when an appointment is scheduled. Find top employees, contact details and business statistics at RocketReach. They dont want to wait 10 months for the infrastructure to be built., More:Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce. Please call customer service at 772-466-1600, ext. You can pay them directly on this website. When developers come in an area they are interested in building immediately, Tompeck said. This project will eliminate aging septic systems, thereby protecting our waterways, notably the St. Lucie River and Indian River Lagoon.. Create a Website Account - Manage notification subscriptions, save form progress and more. . Admission is always FREE at Friday Fest and there is always plenty of food, music, and activities for all ages! That company directed us to Franklin and Johnson of Homestead Florida, which did not return our calls. . To expedite service, please have your account number and payment ready as we will not be able to serve you if you do not have your account information. Authority bill investigator Dave Bohman learned that the water in the Utilities Office M-F excluding.... 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