Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. Whilst waiting for ice cream my partner saw a feral child, sneeze into the ice cream fridge, wipe his face and then grab the scoop. Over cooked! Obviously, not the fault of the hotel, but something to bear in mind. For specific enquiries, we recommend calling ahead to confirm. The choice & quality of the food was excellent. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. See all 1,308 reviews Nearby Hotels All Inclusive VOI Vila do Farol Resort View Hotel 2,521 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 The app is new so has a way to go but it did the job. Our room was perfect, we stayed in 5239 and the view was stunning (we did email the hotel a few weeks before requesting a sea view and luckily we got it) the room was a good size, comfy beds and great shower. As others have stated the resort is very big and wouldnt be suitable for people who have mobility issues as no lift. We assure you that these are not the standards that are reflective of the hotel and the service we aspire to provide at Riu. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. At the reception desk you won't find any information about anything as they suggest to use an app but the app won't tell you where to find your room Secondly, during the breakfast there will be a day that waitress will come up to you and there will be a day when she won't event notice you. What can I say about this hotel only one thing Fabulous.we were worried after all the negative comments on reviews but forget them this hotel is a dream.What ever problems it might have had it hasn't now.The cleanliness is outstanding every where in the hotel,the staff are magnificent helpful,friendly,can't do enough for you.I can promise you this review is genuine by a couple of pensioners who have had the best anniversary break ever,we will be definitely coming back again,after we've saved up.I must just mention Albertina she is the best coffee maker on Sal. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: Mir 1.308 opiniones y 2.186 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, puntuado en el puesto n.3 de 28 hoteles en SANTA MARA. BORK. We visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight. Plenty of sun beds. We filled in tui questionnaire and have emailed them but no reply. Hotel Riu Palace Santa Maria, Santa Maria: Veja 1.308 avaliaes, 2.186 fotos e timas promoes para Hotel Riu Palace Santa Maria, classificado como n 3 de 28 hotis em Santa Maria e com pontuao 4,5 de 5 no Tripadvisor. They only have one pillow each and one oddly square spare pillow in the cupboard. Hotel Riu Palace Santa Maria, Santa Maria: Bekijk 1.316 beoordelingen, 2.198 foto's en aanbiedingen voor Hotel Riu Palace Santa Maria, gewaardeerd als nr.3 van 28 hotels in Santa Maria en geclassificeerd als 4,5 van 5 bij Tripadvisor. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi We hope you allow us the chance to share a more positive experience with you soon. Overall great stay. Next door at the Rui hotel just outside on the beach you can watch Turtles hatching, this is amazing and starts at 4:30 daily.Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. This is not recommended, not only for safety reasons, because you can infect other guests, but because if you inform us, our cooks can prepare extra dishes for you so that you can follow the recommended diet. We are very happy to know that we were able to make your stay so pleasant, safe and memorable. Vluchten Restaurants Dingen om te doen . more. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Lots of reviews moaning about toilets being few and far between. This is the version of our website addressed to speakers of English in the United States. Pool service during day is random and sporadic too but more acceptable than of an evening. Review collected in partnership with riu.com. We hope you allow us the chance to share a more positive experience with you soon. We are also saddened to read you were not satisfied with the entertainment program. Still enjoyable though!Hotel location was great and the beach was also great. We never found that to be the case at all. Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. Review collected in partnership with riu.com, There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. Im not sure its a proper 5* but its definitely up there and got to be one of the best if not the best in my limited experience. Ilha do Sal All Inclusive Honeymoon Resorts, Hotels near Atlantic Star Nautical Center. The hotel Riu Palace is a paradise the food is excellent, the rooms and the all hotel very clean, but the best part of this hotel is the people! The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. The pools are clean and heated. It was never even a thought. Hotel Riu Palace Santa Maria View Hotel 1,290 reviews 0.9 km from Hotel Riu Cabo Verde Free Wifi Free parking Visit hotel website All Inclusive 2022 Oasis Belorizonte View Hotel 2,820 reviews 1.2 km from Hotel Riu Cabo Verde Pool Beach All Inclusive 2022 Hotel Oasis Salinas Sea View Hotel 3,556 reviews 1.4 km from Hotel Riu Cabo Verde Free parking The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Own or manage this property? Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. What are some of the property amenities at Hotel Riu Palace Santa Maria? The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Read Reviews of Hotel Riu Palace Santa Maria. The beach is massive and the sea is a little far away but no more than a cpl min walk. Reception did phone the room several days later but we were still being ill. We were given a list of foods to eat and avoid from the clinic. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. There are more places to choose from in the, Frequently Asked Questions about Hotel Riu Palace Santa Maria. As our goal is to provide good food to all our guests and our chefs strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes, we are very sorry to learn that you did not enjoy our cuisine at our property. Taxes and fees that are shown are estimates only. Such a shame but just seems really under-staffed and under-trained. It was 17% rooms in used. We appreciate the time you took to share your concerns, and it is our hope that you will give us another opportunity to better serve you in the future. Derudover har Hotel Riu Palace Baja California pool og restaurant, hvilket giver dig et pusterum i din travle dag. The hotel staff literally couldnt do any more than what theyre doing. Hotel Riu Palace Santa Maria: Erwartungen wurden bertroffen - Auf Tripadvisor finden Sie 1'291 Bewertungen von Reisenden, 2'171 authentische Reisefotos und Top Angebote fr Hotel Riu Palace Santa Maria. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. This newly open hotel is set in a perfect place on a beautiful stretch of pristine beach. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!! Hotel Riu Palace Santa Maria, : 1,316 , 2,198 Hotel Riu Palace Santa Maria, ' 3 28 4.5 5 -Tripadvisor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. On the flip side Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. Many travellers enjoy visiting Paroquia de Nossa Senhora das Dores (1.3 miles) and Nazarene Church (1.4 miles). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. you to buy trinkets etc.Very pleasant mind you. Dear khibbert2018,We are glad to hear that you enjoyed the beer and gin and tonics we serve from our wide and varied range of drinks.We are sorry to hear that you left our facilities with such a bad feeling, although we would like to point out that we have a wide range of entertainment programme, among which you will find the following:Live music, shows or the Riu evening programme (daily).Daytime entertainment programme for adults (daily)Daytime entertainment programme for children from 4 to 7 years old and 8 to 12 years old in "RiuLand" (daily)Group fitness activities in the RiuFit area (6 times a week)Gym, beach volleyball courtIn addition to a wide variety of water sports possibilities.We would like to point out that we follow strict procedures when handling our food products in order to prevent and avoid any kind of food risks or hazards.It is important to recognise that virus infections are very common. This was our first Riu experience and will be our last. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. Overall a good vacation with some minor problems. Feriestedet har roomservice. Reserva Hotel Riu Palace Santa Maria, Santa Mara en Tripadvisor: 1.308 opiniones y 2.186 fotos de viajeros sobre el Hotel Riu Palace Santa Maria, clasificado en el puesto n.3 de 28 hoteles en Santa Mara. They beat her legs. On the whole, we really enjoyed the food and had no problem what so ever. Hotel Riu Palace Santa Maria, Santa Maria: 1.312 , 2.198 Hotel Riu Palace Santa Maria, #3 28 Santa Maria 4,5 5 Tripadvisor. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. Hotel Riu Palace Santa Maria, placeret som nr. The staff were very friendly apart from one of two. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. Claim your listing for free to respond to reviews, update your profile and much more. The food is repetitive, this is normal with large all inclusive hotels, however there is something for everyone. We always found a sunbed.there's thousands. Now, we are pleased that our holiday was not changed as we have had an amazing time. The beach was perfect and quite clean, the only thing is that many tourist scammers run to you to give you their business cards on the beach and it is quite annoying. Very nice, brand new hotel. Wifi is a very good improvement, lovely people working and serving, I had the pleasure to be welcomed by former RIU employees which made, Dear Gilles, Your review and rating of our hotel means a lot to us, and we thank you for taking the time to share your experience at the all new Hotel Riu Palace Santa Maria. Yes, free parking is available to guests. When we returned to the hotel, we went to see the tui reps who said they will fill in a form but couldn't do it now because the system was down. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. This is the version of our website addressed to speakers of English in United Kingdom. I personally would like to see more smaller bars with their own feel, but that just seems to be how RIU do their hotels.Overall a lovely holiday.However, one potential problem that people should be aware of (not the fault of the hotel). RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Restaurant-only one in use. Our team works hard to provide shows and activities that cater to all of our clients. What I saw later when the room was being cleaned made me realise how we could of caught the stomach bug. See 1,309 traveller reviews, 2,186 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. Whilst waiting for ice cream my partner saw a feral child, sneeze into the ice cream fridge, wipe his face and then grab the scoop. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 316 reiseanmeldelser, 2 198 bilder og gode tilbud for Hotel Riu Palace Santa Maria, vurdert som nr. We requested a room block via email before we arrived and this was honoured. Here at Hotel Riu Palace Santa Maria, we continuously strive to meet your needs and expectations. The 2 adult pools had a swim up bar. Well done and thank you, Excellent hotel very clean staff are very professional rooms cleaned and towels changed every day would definitely recommend this hotel only one problem I dont rate the restaurants food is better at the buffet drinks are good would definitely return well done to all the staff great holiday, Excellent location and super service. While we can imagine you may be hesitant to come back, we would certainly like the opportunity to regain your trust. Beware: all a la carte restaurants are closed due to COVID. Pina coladas needs a coconut rum to improve them. Rooms are very good. We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. View Hotel 3,560 reviews 1.6 km from Hotel Riu Palace Santa Maria Free parking Beach Top Rated Breakfast included 2022 Hotel Morabeza View Hotel 1,047 reviews 1.9 km from Hotel Riu Palace Santa Maria Free parking Pool Visit hotel website Breakfast included Ouril Hotel Pontao View Hotel 327 reviews 2.0 km from Hotel Riu Palace Santa Maria The design of the hotel is breathtaking. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. ** one thing I would say is that the rooms could do with two pillows per person as they are quite thin. Review tags are currently only available for English language reviews. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 308 reiseanmeldelser, 2 186 bilder og gode tilbud for Hotel Riu Palace Santa Maria, vurdert som nr. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. Review tags are currently only available for English language reviews. Tripadvisor - Hotel Riu Palace Santa Maria()Hotel Riu Palace Santa Maria 1,316 2,19854.5 Water park is brill for kids. They are fighting all day. Tripadvisor performs checks on reviews. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. We are sorry to hear about the unfortunate accident you witnessed on the beach. Got potential, shame about the food poisoning, Highly recommended . Prices are the average nightly price provided by our partners and may not include all taxes and fees. 3 af 28 hoteller i Santa Maria og med bedmmelsen 4,5 af 5 p Tripadvisor. The room and whole resort was spotless. We are here at the moment and the evening bar service desperately needs to improve. On the whole, we really enjoyed the food and had no problem what so ever. They beat her legs. No cheap alcohol brands like in other all in hotels. Are there opportunities to exercise at Hotel Riu Palace Santa Maria? Hotel Riu Palace Santa Maria, Santa Maria: 1,312 Hotel Reviews, 2,198 traveller photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Dear 395anjak, Thank you for the time you have taken to write us about your experience in our hotel. It does the job but dont expect anything special. Please know, the service that you described is not typical for us. Respectfully,Hotel Riu Palace Santa MariaOnline Reputation Manager. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. 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