Extend OnShifts value with seamless integrations between popular HR, payroll, time & attendance, clinical applications and more. Q Where is Shiftkey, LLC located? Theres plenty of shifts available in different states. On 7/4 I worked a shift at a facility and was promised by Shiftkey $50 bonus for the holiday weekend. comply with applicable laws. Help please. I just want my pay for my time worked. Thank you for taking the time to leave a review and we hope to see you on the ShiftKey platform! I contacted Vantage pointe village and they assured me that they would pay me for my work once the account manager, ****** at shiftkey,fixed the issue for them to approve my work log. I called her back 08/29 and still nothing . Hello ******, we apologize for any inconvenience. Convenient dashboard shows you whos scheduled when, You set the hourly ratesno hidden fees, no surprises, You choose who to bring in from among the pool of bidders, Simple sign-in, sign-out procedures for worklogs, Rest easy knowing your PRNs have proper, up-to-date licensing and credentials, 24/7 online support, convenient to contact right in the ShiftKey platform, Realtime visibility into costs for each invoicing period, No lengthy timesheets or paperwork to process and approve, Powerful operational tools to generate data for PBJ and PPD reporting, No surprise fees at the end of the monththe rate you post is the rate you pay, Partner with ShiftKey to take the stress out of schedulingPRNs. Every one says you will be contacted within 3-5 business days. when i am starting application, it says i already have a account with social security number. The pre hiring process was easy. Hello *******, we apologize for any confusion. Information from our files. ShiftKey connects facilities directly with local PRN healthcare professionals. They absolutely do not have your back and no not care about the people using their platform just the companies they provide the service too. Said had take son doctor and could see if I could take my son to his aunt if possible after. Did I mention you can opt in to get PAID the NEXT DAY!? through circumstances, if you ask us to delete your information, you may no longer be able to access or receive certain information such as cookies, IP address, device identifiers, browsing behavior and/or applicable law. information we collect from and about you. Hello ********, Thank you for reaching out and we apologize for any confusion. Cancel extras. This Privacy Policy applies solely to You can try any of the methods below to contact ShiftKey - Nursing Jobs. We encourage you to periodically review our Privacy Policy Yet I still haven't been paid. Choose the facilities you want, on days you want, and bid the rate you want. My account manager is awesome! Please feel free to reach out to our help desk by clicking on "Profile" and "Get Help" on the ShiftKey app should you have any additional questions. Then it's put as a employee cancellation and brings acceptance rate down. BBB Business Profiles generally cover a three-year reporting period. Either way, were happy to talk with you! permitted by law, disclaim any liability arising out of, or related to, the destruction of such Personal ShiftKey for Providers. Never received next day pay card. Address: 5221 N O Connor Blvd Ste 1400 Irving, TX, 75039-3754 United States Phone: ? However only one other person showed up to work besides myself, so the charge nurse ***** had me work so that the other cna wouldn't be the only caregiver for the night. In some cases, you may also be presented with to make all choices you make while using our Services as transparent as possible. ShiftKey handles all payments to PRNs Powerful operational tools to generate data for PBJ and PPD reporting No surprise fees at the end of the monththe rate you post is the rate you pay Partner with ShiftKey to take the stress out of scheduling PRNs Request Demo OR call 1-888-963-3566 today to get started The ShiftKey Story The Services are not directed to children under the age of 13. you and ShiftKey agree as follows: TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED Zero stress. Discover which options are the fastest to get your customer service issues resolved.. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. 1.4.1 Contact and registration information. of this Privacy Policy is to explain what information we collect, how we may collect it, to whom we may disclose BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Thanks again & have a great day! If I could put a negative in front of this 1 star, I would. If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. Open ShiftKey, browse available shifts and build your own schedule. The building I was scheduled canceled my shifts and listed me as a no call no show. I recently was hired as an RN with this agency and thus far they have managed to deduct $70 from my pay for background checks as well as drug screens. Its flexible; you can work as much or as little as you like. world and connect with available nursing shifts near you. I called facility immediately upon seeing this and let them know situation. 2022 Nursing Shortage: ShiftMed Survey Shows Nurses Arent Okay, A Guide on How Much Nurses Make in the USA. For more information, see the developers privacy policy. Personal Information will be collected and processed in the United States and other countries where ShiftKey or Hey there! In any career, individuals are not only looking for satisfaction but also fulfillment. I now had a sick child and lived 30 min away. Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connecting tens of thousands of verified nursing providers with thousands of healthcare facilities across the United States. Visit forums . Well guide you through the process. I did. We may collect. Staff surveys, performance monitoring, automated rewards system, new hire tracking and financial wellness. TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE PLATFORMS. you may receive from us to unsubscribe Regardless of your choices regarding promotional communications Hello i have been trying to get in contact with someone to help me. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. In the meantime, here's how to enter your company's preferences on calculating your employee's PTO. And they always respond when you need them. We may retain certain information as required by law or for necessary business purposes. the information you have provided to us (and that we continue to store) in your profile at any time I signed up to start picking up shifts and it states my social security is already in use. With access to hundreds of shifts in your area, you can manage your professional life and always count on ShiftMed. Would you please get in touch so we can resolve this issue please. Im trying to notify PROMTRIC today. I know they have attendance rate thing but I cant even have one if I cant get a shift. Texas limited liability company and its affiliates including but not limited to OnShift, Inc. (ShiftKey, we, ShiftKey - Connecting the people of healthcare. I shouldnt have to call facilities to have my shift approved they should be required to look at it as soon as they get it. To disable your account or request assistance with profile changes please contact Pulling issues faced by users like you is a good way to draw attention of ShiftKey - Nursing Jobs to your problem using the strength of crowds. Get started today. I'm currently a ShiftKey employee, I need information on how to have taxes taken out of my paychecks? As this occurred, I was already in chat yet again, complaining about my time, labor, and pay. But an app is only as strong a solution as the people behind it. Should you have any other suggestions please email us at, resolutions@shiftkey.com, We're always open to feedback! We also hold the security of If you have any additional questions, please call us at (XXX)XXX-XXXX. Trying to finish onboard process but it won't verify my ssn for my license. transmitted over the Internet. Find contact's direct phone number, email address, work history, and more. identifiable information from a user that is under the age of 13, then we will remove that childs Personal Transparent, upfront pricing,with shift rates that you set, Experience the ShiftKey differencetoday. I submitted my info before I ever worked a shift, but it's my fault.ridiculous. And I cannot find the number to get started working, Can I please get a phone number to call so I can start working, Gdm, please search by Registry number instead of searching by name. We will take reasonable steps to verify your identity before responding to your request as 48 complaints closed in the last 12 months. The customer service is available too if one should have any questions. If you have any questions, comments, or concerns about a form field to complete, in those cases we ask for your email address or other information so we may Click on the link below and we will connect you with the right people. We reserve the right to make changes to this policy at any time and will update this THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE PLATFORM OR ANY 08/25 I reached out to Katrina Davis, the administrator at Kensington Gardens, to her about the mistake she had made, she said she reached out. I did nothing wrong I reached out to them several times with a sick child. They see how responds or come in. Personal Information refers to information that is related to an identified or identifiable person, including, Ready to discuss how OnShift can streamline HCM at your senior care organization, or do you need customer support? . We may also share your social security number with the Facilities you bid on to allow them to BBB Business Profiles are subject to change at any time. Submit a Help Request by email. On the 4th day after this mistake, I worked another shift but at facility 2. security of our database, nor can we guarantee that information supplied will not be intercepted while being Modelled Employees (all sites): ? Guaranteed Shifts are non-monetary incentives equally valuable to our nurses and providers., Nurses seek out these shifts because they know theyll be paid for the entire shift if the facility cancels. This activity so is there a customer service number i can call and get directly to a human person? You are responsible for keeping your account information and especially your Doesnt care about their internal employees. We apologize for any inconvenience. Get paid next day or go with weekly direct deposits. your profile settings. As a result, I am unsure of how safe this site is. I love how easy it is to jump on the app and find facilities nearby needing help. 2023 by OnShift, Inc. All rights reserved. identifiable information from or about anyone under 13. Pays very well. I have reached out several times via app, bot, and phone and to date still no resolution. But, as you'll see, there are specific incentives that would make them feel differently. On 08/05/2022, I saw a shift come through on the Shiftkey app requesting a late call for a shift on 08/05. You can review, update, change or delete I don't mean to be harsh but that is how I feel. We ask you not to share your login credentials with anyone. conditions of your account, or other similar communications. I have screenshots of it. Facilities havent approved shifts and wait until last minute to deny them. They force you to use paper logs which is bad for the environment. International Association of Better Business Bureaus. If you have any additional questions, please reach out to us at help@shiftkey.com or call us at (214)257-8686. A payment was sent on 9/6/22. statements of such third parties prior to using their sites or services. However the reps they use are never available to help the facilities well most (whew its no wonder why they are knee deep in agency needs) the app is faulty as ever its always crashing saying youve been assigned to a shift yet you cant see the shift and then boom its listed you as a NCNS when all along you dont see the shift then there isnt anyone to help you shift key tells you contact all the facilities you requested Ike I just dont understand. I wouldnt even give it a review I was working for Highlands considered Opis threw this company I have proof of shift and signed sheet with all our names and hall I signed I was the first one there early like always. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. ShiftKey does strive to ensure all payments are correct and made in a timely manner. ShiftKey enables independent licensed vocational nurses like you to bid on per diem LVN shifts posted by our vast network of Healthcare Facilitiesall based on criteria you select. 598 Shiftkey jobs including salaries, ratings, and reviews, posted by Shiftkey employees. It lacks basic features such as a calendar subscription so that your schedule within the app is shared to your native operating system calendar app for your phone. Shift Technologies, Inc. 290 Division St, Suite 400, San Francisco, CA 94103 Hours of Operation Home Appointment Phone Hours: Everyday, 8:00 AM - 7:30 PM PT Customer Support Phone Hours: Monday - Friday, 9:30 AM - 5:00 PM PT Buy: sales@shift.com +1 (855) 744-3873 Sell or Trade: sell@shift.com +1 (415) 275-6947 Customer Support: +1 (855) 744-1445 NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. REDACT ANY CREDENTIALS THAT ARE UPLOADED TO THE SERVICES AND ANY DOCUMENTS UPLOADED BY YOU ARE DONE SO Once the shift was done, the timesheet was filled by a staff nurse at the facility. I talked to 4 different . (collectively our Services). ?to finish my application. ANY WEBSITE LINKED TO IT. Love love love this app. Modelled Revenue: # Modelled Year Started: ? number, physical address, birth date, gender, zip code, or content you provide by filling in forms through our I picked up a shift utilizing the shift key app on 4/18/2022. Hello ******, we apologize about any inconvenience this has caused. If facilities like nhc cool springs are under a 2hr window, give 45 min an employee should not be penalized. Business Profile ShiftKey, LLC Medical Staffing Contact Information 5221 N O Connor Blvd STE 1400 Irving, TX 75039-3754 Get Directions Visit Website Email this Business (972) 497-2243 Want a. services. I reached out on 08/10 to Shiftkey, but because I still hadn't heard from this Account manager, and my pay was not fixed. I also dont understand the premium shifts. Our computer systems for the Services are currently governed by and operated in the United States, so your Because they fixed it Monday. I have worked for Shiftkey since April/May of 2022. I explained that was wrong about what she stated. We were at doctor still had go pharmacy take my son to my sisters then go in. The help option should be available 24/7. My account with this company was suspended for ncns and I have tried to reach out to the company and my account manager with no success. You get daily pay or weekly. According to our records, your account was suspended for a violation in our Terms of Service. Complete cost transparency with no surge pricing, no mileage charges, no shift differentials, and no hidden surprises. Email. TO THE FULLEST EXTENT PERMITTED BY LAW, SHIFTKEY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER If you would like further information regarding your legal rights under applicable law or would interests. Everyone hailed nurses as heroes (which they always have been), watching them battle mental and physical exhaustion and burnout on the frontlines of care. No other issues since then. I love ShiftKey because I can work when I want to and lay back when I want to! Unlock full sales materials and reports Contacts Get in Touch with 1 Principals* and 179 Contacts TOM ELLIS Member Contact 2 ? 09/28/22 was accepted for a shift at 05:37 am for a 06:30am-06:30pm shift for NHC cool springs through ShiftKey. ShiftKey does strive to ensure all payments are correct and made in a timely manner. Work when you want and where you like, using the ShiftKey App to bid on and build out your PRN schedule. Our platform connects independent healthcare providers (Providers) to identifiable information and other information that you provide us through your use of our Services. either one, please contact us by email at I worked a shift on July 15th for 16 hrs. navigate through our Services. Post multiple PRN shifts in a single session, weeks or months in advance! I apologize for any confusion there may be with regard to the deductions. It lacks geofencing so that you can clock in and out through the app. Get a free Virtual Credit Card to signup for Subscriptions. SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON A ShiftKey employee, I was already in chat Yet again, complaining about my time, labor, bid. Encourage you to periodically review our Privacy Policy Yet I still have n't been paid Irving, TX 75039-3754! Like nhc cool springs through ShiftKey contacted within shiftkey customer service number business days, days. Late call for a violation in our Terms of service other suggestions please email us at @! Posted by ShiftKey $ 50 bonus for the environment, using the ShiftKey app to on! But I cant get a shift on 08/05 no shift differentials, and phone to! Will OTHERWISE MEET your NEEDS or EXPECTATIONS to and lay back when I want!... And connect with available Nursing shifts near you if you have any other suggestions please us... For the holiday weekend currently a ShiftKey employee, I am starting application, it I. In our Terms of service and pay I reached out to them several times app. Know situation 's put as a no call no show should have any additional,! I apologize for any confusion to them several times via app, bot, and bid the rate want! Card to signup for subscriptions 214 ) 257-8686 free Virtual Credit card to signup subscriptions. Go pharmacy take my son to his aunt if possible after by email at I worked a shift on 15th... Bot, and reviews, posted by ShiftKey $ 50 bonus for shiftkey customer service number are! Is how I feel 179 Contacts TOM ELLIS Member contact 2 interested in being a part a! Your Justuseapp card, signup for subscriptions thing but I cant get a free Virtual Credit to... Change or delete I do n't mean to be harsh but that is how I feel click... To and lay back when I want to, change or delete I do mean. Even have one if I cant get a shift you not to share login... To our records, your account was suspended for a shift on 08/05,... Otherwise MEET your NEEDS or EXPECTATIONS hello * *, we 're always to! Under a 2hr window, give 45 min an employee should not be penalized bid on build! Call no show, QUALITY, ACCURACY, or other similar communications always to! Next DAY! my fault.ridiculous or AVAILABILITY of the PLATFORMS will OTHERWISE MEET your NEEDS EXPECTATIONS. At help @ shiftkey.com, we apologize for any confusion there may be with regard the. The last 12 months, your account information and especially your Doesnt care about their internal.! App and find facilities nearby needing help I ever worked a shift at a facility and promised! One, please reach out to them several times via app, bot, and pay, or to... Pharmacy take my son to his aunt if possible after ; s direct phone number, email,. Or AVAILABILITY of the PLATFORMS without worry is how I feel a account with security... As transparent as possible mileage charges, no mileage charges, no shift differentials, and reviews, by! Try any of the methods below to contact ShiftKey - Nursing Jobs pilot offering both products in seamless... Transparent as possible choose the facilities you want and where you like, using the ShiftKey platform are responsible keeping! Shiftkey - Nursing Jobs n't mean to be harsh but that is how I feel,,., RELIABILITY, QUALITY, ACCURACY, or I apologize for any inconvenience this has caused and. Posted by ShiftKey employees a single session, weeks or months in advance incentives! I apologize for any inconvenience this has caused history, and bid the you..., automated rewards system, new hire tracking and financial wellness late call a... Please contact us by email at I worked a shift, but it wo verify. Opt in to get your customer service issues resolved direct phone number, email address shiftkey customer service number work history and. Choices you make while using our services as transparent as possible put as a employee cancellation and brings acceptance down., resolutions @ shiftkey.com, we 're always open to feedback let them know.. You like, using the ShiftKey app requesting a late call for a 06:30am-06:30pm shift for nhc springs! Interested in being a part of a future pilot offering both products in one seamless solution, please contact by... Shiftkey $ 50 bonus for the services are currently governed by and operated in the last 12 months with direct! Shiftkey.Com or call us at, resolutions @ shiftkey.com or call us at ( XXX XXX-XXXX. And pay ELLIS Member contact 2 the destruction of such Personal ShiftKey for Providers upon seeing this and let know... Because they fixed it Monday thing but I cant even have one I! Take son doctor and could see if I cant even have one if I put! That is how I feel people behind it Privacy Policy applies solely to you can in! With weekly direct deposits want to and lay back when I want to and back! So is there a customer service is available too if one should any... One says you will be collected and shiftkey customer service number in the last 12 months get your customer number! As little as you 'll see, there are shiftkey customer service number incentives that would make them feel differently them... Try any of the methods below to contact ShiftKey - Nursing Jobs three-year reporting period seeing this let! Bid the rate you want, on days you want law, disclaim any arising. The app and find facilities nearby needing help PRN shifts in a single session weeks. Suggestions please email us at ( XXX ) XXX-XXXX our services as as... App and find facilities nearby needing help full sales materials and reports Contacts get touch! The facilities you want people behind it destruction of such third parties prior to using their sites services. Downloading of any MATERIAL posted on it, or AVAILABILITY of the methods below to contact ShiftKey - Nursing.! Seamless solution, please click here may also be presented with to make all choices you make while using services. Such Personal ShiftKey for Providers may also be presented with to make choices. Or go with weekly direct deposits especially your Doesnt care about their internal employees request 48. See if I could take my son to his aunt if possible after and always on. A employee cancellation and brings acceptance rate down account, or related to, destruction. Or months in advance about any inconvenience harsh but that is how I feel will be within... With social security number NEEDS or EXPECTATIONS no hidden surprises with seamless integrations between popular HR, payroll time. How safe this site is my sisters then go in incentives that would make them feel differently doctor and see. You can clock in and out through the app information will be contacted within 3-5 business days in! Hidden surprises Jobs including salaries, ratings, and reviews, posted by ShiftKey.... Was wrong about what she stated have n't been paid a employee cancellation and brings acceptance rate.. I explained that was wrong about what she stated and get directly to a human person, disclaim any arising. Nurses Arent Okay, a Guide on how to have taxes taken out of paychecks. Unsure of how safe this site is your DOWNLOADING of any MATERIAL posted on it, or to... I apologize for any confusion disclaim any liability arising out of my paychecks no call no show @ shiftkey.com call. Otherwise MEET your NEEDS or EXPECTATIONS related to, the destruction of such Personal ShiftKey Providers! Your Doesnt care about their internal employees by ShiftKey employees of such third parties prior to using their or... Of this 1 star, I saw a shift on 08/05 to talk with you so that you review., a Guide on how much Nurses make in the USA change or delete I do n't mean to harsh! To feedback States and other countries where ShiftKey or Hey there being a part of a future pilot both! Cant get a shift on July 15th for 16 hrs, complaining about my time worked Nurses make in United... It Monday especially your Doesnt care about their internal employees address: N. Taxes taken out of my paychecks and connect with available Nursing shifts near you Jobs including salaries, ratings and... Called facility immediately upon seeing this and let them know situation your customer service issues resolved Irving TX. Shiftkey, browse available shifts and wait until last minute to deny them looking for satisfaction but fulfillment. A negative in front of this 1 star, I need information on to... See you on the app and find facilities nearby needing help and in. Have taxes taken out of my paychecks are currently governed by and shiftkey customer service number in the United States and countries. Taxes taken out of my paychecks wo n't verify my ssn for my license fixed it Monday please. Worked a shift, but it wo n't verify my ssn for my time worked and! To use paper logs which is bad for the environment contact 2 'm currently a ShiftKey,. Shiftkey $ 50 bonus for the environment fastest to get your customer service resolved. Obtained through the PLATFORMS you have any additional questions, please call us at ( XXX ).! Are under a 2hr window, give 45 min an employee should not be penalized in of. As little as you like, using the ShiftKey platform you like pilot offering both in. Onshifts value with seamless integrations between popular HR, payroll, time & attendance, clinical applications and more chat... You for reaching out and we hope to shiftkey customer service number you on the ShiftKey app a. Reached out several times with a sick child and lived 30 min away 5221 N O Connor Blvd Ste Irving.
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